If you've had service before under your maiden name and never paid the bill, resulting in said service being cancelled, don't try to sign up for new service later on with the same first name, same phone number and same address and try to tell the rep that it must have been the person who lived there before you that ran up the bill. In addition, when the rep directly confronts you, don't deny beign the same person. Don't tell the rep that you have no idea who "Donna Smith" is, when YOU were "Donna Smith" until two weeks ago.
They WILL find you out, they WILL thoroughly note your account, and they WILL include in that note the fact that you blatantly lied to them about your outstanding bill.
Posted by beenie at March 24, 2004 08:40 AM